Globe Media Times corrects errors openly. This page explains what counts as a correction, how to request one, how we assess requests, how corrected articles are marked, and the difference between a correction, an update and a clarification. It applies to every desk, including Video posts and image captions.
What we correct
We correct factual errors: wrong names, dates, figures, titles, locations, quotations, misidentified photographs, and statements that misrepresent what a source said or what a document shows. We also correct headlines that do not fairly reflect the article, and captions that misdescribe an image. If a figure was correct when published but later changed — for example, an official toll revised by the issuing authority — that is an update, not a correction, and it is handled as described below. Disagreement with an editorial judgement, a headline’s emphasis, or the decision to cover a story is not, by itself, a factual error, but we read every reasoned complaint and reply where a reply is warranted.
How to request a correction
Use the form on our Contact page and choose “Correction or update.” Provide: (1) the article headline or its web address; (2) the exact sentence or figure you say is wrong; (3) what you say the correct information is; and (4) how you know — an official document, a primary source, or a reputable published report. “This is wrong” without a basis cannot be assessed quickly. If you are the person or organisation directly affected, say so. You do not need an account, and there is no fee. Anonymous requests are assessed on the evidence provided, but a contact address helps if we need to clarify the claim.
How we assess and act
The responsible desk re-checks the claim against the original sources and, where needed, an additional authoritative source. If the article is wrong, we correct the text and add a correction note to the article stating what was changed and when. We do not silently overwrite a material error as if it never appeared. If the claim is partly right, we correct the part that is wrong and note the change. If the article is right and the request is mistaken, we do not change it, and we explain why to the requester when contact details were provided. Urgent errors — for example, a misidentified living person or a figure that could cause financial or medical harm if relied on — are prioritised on receipt.
Corrections, updates and clarifications
A correction fixes information that was wrong when published and carries a correction note. An update adds later, verified information to a developing story — a confirmed result, an official response, a revised official figure — and is marked with the time of the update, without implying the earlier reporting was wrong. A clarification is added when accurate wording could reasonably be misunderstood — for example, where an estimate might be read as a final figure — and explains the intended meaning without changing the facts. Headlines may be revised for accuracy under the same rules. Image errors are corrected by replacing the image or its caption and noting the change where the error was material.
Limits
We do not remove accurate reporting because a subject dislikes it, and we do not rewrite history by deleting the correction note. Legal requests are assessed under our Terms of Service; a request that raises a genuine legal issue should be marked “Privacy, legal or copyright” if it is not a straightforward factual correction, so it reaches the right reviewer. Repeated identical requests do not change an evidence-based outcome.
Globe Media Times values the readers who hold us to the record. Thank you for helping us keep it accurate.
